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Emergency RegistrarAccident and emergency registrar positions from august 2009 department of emergency medicine st vincent’s melbourne, australia full and part time...... Melbourne Metro, VIC |
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Trainee and Qualified Paramedicambulance officer, intensive care paramedic, emergency medicine, nursing, work life balance, flexible rosters, customer service, traineeship, fitness...
Sydney Metro, NSW | Ambulance Service of NSW |
$45,969 - $62,546+ |
Emergency Medical Dispatcher Jobs
Although answering emergency calls is the key aspect of the emergency medical dispatcher jobs, people engaged in these jobs have more tasks more than just answering phone calls. Emergency medical dispatchers perform essential roles in ambulance control team. They are the key to the successful operation of any pre-hospital emergency cases.
On the job
Emergency services jobs such as emergency medical dispatcher jobs operate on a fast-paced environment. There are certain tasks and responsibilities that are required of emergency medical dispatchers:
- assess incoming calls, use approved protocols and coordinate the use of ambulance
- process emergency calls accurately, efficiently, and immediately
- take essential information (like location and nature of emergency case) from callers
- keep the caller calm
- give advice to people facing life-threatening or emergency situations
- help people cope until an ambulance arrives
- provide caller with first aid instructions until a paramedic crew arrives
- decide on the type of response needed
- dispatch the nearest and the most appropriate vehicle while observing approved protocols
- provide post dispatch instructions according to protocols
- comply with written or verbal management instructions
- prepare accurate report of emergency cases.
What you should have
If you want to engage in emergency medical dispatcher jobs, you must have completed an apprenticeship or training in emergency medical dispatcher jobs. To qualify for the apprenticeship or training, you must be at least 18 years old. A first aid certificate is an advantage.
Like most emergency services jobs, emergency medical dispatcher jobs require fast and accurate response to he emergency cases. You must have excellent communication and active listening skills. You must also demonstrate proficiency in fast and accurate typing and computer use. Knowledge of switchboard operations, radio communications and other equipment is an advantage.
Your ability to multi-task - talking to the caller while checking maps for possible ambulance routes - can considerably shorten the time spent on processing emergency calls.
The ability to manage stressful situations calmly is important. Leadership skills are also necessary. Knowledge of medical terminologies is very useful. You must also be able to make accurate judgement calls and be able to defend your decisions. The ability to work as part of a team is essential.
Money matters
Salary for emergency medical dispatcher jobs vary depending on employer, location of employment and work shift.
